VIP terms | HollyWin Casino

VIP offers are individual

A VIP programme can include special activities, personal support, tournaments or cashback. Whether a status, invitation or benefit is available depends on the account and current programme rules. This page is guidance, not a promise of participation or payment. Before accepting an individual offer, check its duration, wagering, limits and cancellation effects; see bonus terms for general context.

Use communications safely

Rely only on messages in the logged-in account or published support routes. Published operator information says support is available 24/7 through live chat and account-listed email. Never share passwords, full card details or one-time codes in unsolicited messages. For a VIP question, use contact.

Budget comes first

A higher status should not lead to higher deposits or longer play. Set your own limits and take breaks if gambling stops feeling manageable. See responsible gambling and the FAQ for support information.