Contact and support | HollyWin Casino New Zealand

Reaching customer support

Published information says HollyWin support is available 24/7 through live chat and the email address shown in the account. Describe an issue clearly and include the date, time and transaction reference where available. The FAQ may answer general questions faster; for open deposits or withdrawals, first check payments.

Communicate safely

Never share your password, complete card number, security code or unsolicited documents in chat or email. Use document and identity features only inside the secure player account, check sender addresses and avoid suspicious attachments. For registration and access questions, see registration; for campaigns, read bonus terms; for limits or breaks, visit responsible gambling.